About us

Terms & Conditions

Data Collection:
The major information that we may collect from you includes your full name, email address, mailing address, phone and credit or debit card details that you provide us to complete your order. The payment details are never saved with us as a security measure. We only save your personal information with us thus making it easy for you to place new orders in future and also to communicate with you to intimate about our new products, promotions, offers and any changes in our services. We keep a record of your orders and your interests to serve you better in your next login. We don't share your information with any third party companies unless they are involved in the order placed or in completion of your order.
Use of Information:
Your information is always used in a secure way to provide you better service in future transactions. We use your information in processing your order, sending emails to intimate you about your order’s process or we will contact you over phone, alternatively we mail send postal mails or even we might emails if we have other queries regarding your order. Furthermore you will also be automatically signed to our website to receive email updates about our products, services and promotions during registration unless you have checked the option to avoid this.
On regular basis, we will be sending you emails that in turn would help us learn more about your shopping preferences. In addition to that, we may utilize the information about your product interests and purchases to help us improve our website design as per your taste and preferences. If you make online purchase or order through phone, we may also send you notices about our latest products, new services, and other promotions through mail. We may also seek your feedback on our service and about your experience with us.
Limitations to Third Party:
We contact and communicate with third parties to assist us in maintaining and managing our customer’s information to fulfill the customer’s order. We do not authorize any of those third parties to make any other use of your information.
We also may share aggregate, non-personally identifiable information about you (such as gender, your age, types of products purchased) with our business partners to fulfil our contractual obligations. Except from the above described usage, we do not use, rent or sell any information we collect online to any unaffiliated third parties.
In addition, when we team up with another company to offer or provide products, services or promotions, we and the other company may cross-reference our customer databases to identify commonly visiting customers. We and the other involved company may use that existing information to identify future promotional opportunities. When we offer any contests or promotional campaigns or club with other companies for organizing such events, the buyers who wish to participate in those contests and campaigns may be asked to provide personal information that can be mandate for participation. That information may be then used by us and any other company that is offering the contest or promotion to notify winners or to fulfil promotional obligations.
Uploaded Content Copyright Policy
Please make sure the uploaded images, icons, logos or any other content does not violate any copyright or other rights of any other third party.
Change/Modify Your Account Information:
You can login to your Edbazaar purchase/shopping account at any time as soon as it is active and you can choose the appropriate segment to review, modify, or delete your login information. Buyers please note that any such requests to change the information will be intimated to you via email as soon as that change is processed from our end.
If at any time you would like us to remove you from our email or postal mailing lists or if you do not want us to use your information to enhance your shopping experience, feel free to contact Edbazaar customer service via email to E-mail : edbazaarmma@gmail.com. Please be sure to include your email address and full name while you contact us for any queries.
Opt-out Decision:
Opt-out decision is always your choice. We would like to communicate with you only if you want to hear from us. It's your decision whether to receive information or news feeds from us, either through email, postal mail or by phone or not.
Please note that such requests may take up to six to eight weeks to take effect. Addition to that, if you wish to ask us to have your name and address removed from our email or postal mailing lists, we will maintain your name in a "do not mail" file to ensure that we can honour your request. Please also note that when you order a product with Edbazaar, we will send you a confirmation email to ensure that you get details of your order and we may also contact you over phone or through email or snail mails if case we have other questions regarding your order.
To make any changes to your account you can contact our customer service through email or by writing to us. Please don't forget to mention full name, postal address and email address whenever you contact us to serve you better.
Children's Privacy Policy:
Edbazaar are concerned about the safety of children when they use the World Wide Web. Hence in consistency with the Children's Online Privacy Protection Act of 1998, Edbazaar will never knowingly request personal identifiable information from anyone under the age of 13 without prior verifiable parental consent.
If we come to know that the subscriber is under the age of 13 and has signed up without prior verifiable parental consent, we will remove his or her personal identifiable information from our database.
Cookies Policy:
A cookie is a small data file that Web sites often store on your computer's hard drive when you visit those sites. A cookie may contain information (such as a unique identifier), which is used to track the pages of the websites that you have visited. Edbazaar use cookies but we do not store personal identifiable information in your cookie.
We use cookies in order to improve your shopping experience. When you visit Edbazaar, your information cookie will helps us to keep the track of your order that you have shopped with us. If you have saved your details with us, your cookie will help us to recognize you when you are back to our site and provides you the necessary access to your Edbazaar shopping/purchase account information. In addition to that, we may also use the stored cookies to check and keep your information for the future use of our website. In case you don’t save the information, we may monitor and maintain the information about your use of our Web site in a manner that does it not recognize you. In both the cases, this information helps us serve you better by improving our site design, as well as our designed products and services offered.
We also use cookies to track and maintain the identity of the Web site you visited immediately prior to ours to further improve our site design and to fulfil contracts with our business mutual. We will otherwise not track any information about your use of other websites.
You can refuse cookies by turning them off in the browser that you use. If you turn off save cookies option, we will not be able to track your order or enable you to make a purchase from our website. Also we will not able to recognise you as a signed up user to allow you access to your account information.
Information sharing:
We shares the sensitive personal information to any third party without obtaining the prior consent of the user in the following limited circumstances:
When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations.
We propose to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
Information security:
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
All information gathered on our Website is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.
However the internet is an ever evolving medium. We may change our Privacy Policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be.
Payment Policy:
If the Buyer's credit card or debit card is declined, Edbazaar will not process the Buyer’s order. In the event where Edbazaar must commence legal action to enforce any terms of this agreement, the Buyer must agree to pay reasonable legal fees and costs.
Shipping and Delivery policy:
Edbazaar will be shipping your order with a reputed carrier. It takes upto 3-5 business days for shipping to metro's and cities and upto 10 days for rural areas. We will not be responsible for any kind of delays in delivery or loss of the purchase or damage of the order while the order is with the shipping carrier. You will be informed once your order is shipped through email or you can check your order status in your Edbazaar shopping/purchase account at Edbazaar App

Contact Us

Malda, West Bengal, India



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